Privacy Policy

1. Information We Collect

We collect information that you provide directly to us, including but not limited to:

  • Account information (email, name)
  • Files you upload to our service
  • Usage data and analytics
  • Device information and IP addresses
  • Information from cookies and similar technologies

2. How We Use Your Information

We use the information we collect to:

  • Provide and maintain our services
  • Improve user experience
  • Ensure security and prevent fraud
  • Communicate with you about service updates
  • Troubleshoot and resolve technical issues
  • Comply with legal obligations

3. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices include encryption of data in transit and at rest, regular security assessments, and restricted access to personal information.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy. When you delete your account, we may retain certain information to comply with legal obligations, resolve disputes, or enforce our agreements. Files you've uploaded may be retained according to our data retention schedule or until you specifically request their deletion.

5. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access to your personal information
  • Correction of inaccurate data
  • Deletion of your personal information
  • Restriction of processing
  • Data portability
  • Objection to processing

To exercise these rights, please contact us at privacy@firedrop.com.